 |
|
|||
Peculiarities of Design Thinking Implementation on Romanian Courier Industry from an Dynamic Managerial Capability Perspective
Keywords
Design thinking, Dynamic managerial capabilities, Genuine problem solving, Individual efficacy
Abstract
In this paper we examine the mechanisms underlying the development of dynamic managerial capability through design thinking. Using a sample of 21 lower-level managers from Romanian courier industry show that there is no statistically significant direct relationship between design thinking training and the improvement in dynamic managerial capabilities. Instead, this relationship is fully mediated by changes in genuine individual-efficacy/ genuine problem solving, latter having a stronger effect.
(top)